Security Awareness Program
An awareness campaign is the foundation of an effective information
security program. It has three objectives: (1) Ensure all personnel
have an awareness of common threats and a familiarity with security
policies and procedures (2) Foster a culture of security and (3)
Demonstrate the active support of senior management and information
security personnel.
Here are tips for establishing a strong security awareness program
within your organization:
1. Establish an Awareness Slogan: An awareness slogan gives life to
the information security program. My favorite is "The key to security
is embedded in the word itself. SEC - U-R-IT - Y" or "Security, you
are it" for short. Include your awareness slogan in e-mail
communications, in presentations, etc.
2. Build a Security Awareness Site: Create an internal security web
site to provide personnel with access to security resources. Post
policies, a list of security personnel, an incident response number,
awareness tips, etc.
3. Get Senior Management Involved: An awareness program championed by
the business has much more impact than one solely supported by
security personnel. After obtaining the proper endorsements within
your organization, ask for a meeting with the CEO. Briefly explain
the components of your awareness program and how critical it is to
the security posture of your organization. Finally ask the executive
to send an e-mail to all personnel summarizing the importance of the
information security program and explaining that security is
everyone's responsibility. Offer to submit an e-mail template before
you leave. The message should include your awareness slogan and
announce the new security intranet site.
4. Distribute a Security Book to the Execs: The cost of sending a
book to C-level executives has the potential for a great return on
investment. Carefully select the appropriate book and write an
effective letter to accompany it. If politically feasible, ask the
CEO to send the book to his/her direct reports. This simple act has
the potential to have wide spread impact throughout the organization.
5. Send Security Awareness Tips: Awareness tips are a great way to
educate personnel and keep policy fresh in their minds. Send tips to
ALL personnel by e-mail at least monthly. Start with core messages
advising of common threats, countermeasures and security procedures.
Your program should also include a distribution of awareness tips
targeted by job function.
6. Conduct Office Space Reviews: Office space reviews measure the
effectiveness of a security program by assessing compliance with
security policies. As a function of the awareness program, distribute
general statistics by building or site (e.g. the number of instances
of sensitive material left unattended).
7. Market the Security Program: Marketing is a subtle way to keep
security in the minds of all personnel. Hang security posters in
common areas. Distribute awareness calendars. Create an attractive
mouse pad with your organization's logo, awareness slogan and
incident response phone number included. Establish permanent
distribution channels such as giving a calendar to new employees and
bundling mouse pads with new PCs.
8. Establish Mandatory Training Sessions: All personnel should attend
security training on their first day and on an annual basis
thereafter. Topics should address basic security policies (e.g.
physical security practices, screen lock workstations, clean desk
policy, etc.). Web-based training should include a testing component.
9. Keep the Program Fresh: An awareness program requires creativity
and constant care and feeding. Keep apprised of new awareness
resources and techniques by subscribing to newsletters and forums.
10. Request Funding: An awareness program needs to be adequately
funded in order to be successful. Present management with a budget
for the above awareness initiatives and ongoing maintenance
activities.
An awareness program addresses the "people" in people,
process and technology. For more information, refer to the resource
web site below. It contains links to security awareness tips,
awareness program guides, posters, newsletters and forums.
Kind regards,
Gideon
Gideon T. Rasmussen
CISSP, CISA, CISM, IAM
Charlotte, NC
http://www.virtualcso.com
http://www.ussecurityawareness.org/highres/security-awareness.html
Posted:
Sun Nov 5, 2006 3:19 pm
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